top of page

Frequently Asked Questions

There are many questions we get from customers. Here are a few of the most commonly asked questions and our answers.

How much does fixing my computer cost?

The cost to fix your computer or laptop in Grand Rapids, Michigan will depend on the extent of the damage and the labor rate for what you are having done.


For example, we charge $99 to fix virus or malware issues. An average cost to fix a cracked or damaged screen runs $150 or more. For a screen we need to check the price for the screen itself and then we add labor. This provides the correct price.


On average, computer repair technicians charge $60 labor/service for their services. However, rates can range from $50-$100 depending on the difficulty.

To find out exactly how much it will cost to fix your desktop, laptop, Apple or PC computer, you can call us or stop in for a quote.


How can I get a cheap iPhone?

There are several ways to save money on an iPhone.

  1. Choose a smaller phone. Larger iPhones and those with more storage capacity are more expensive. You will pay less for the basic model.

  2. Buy an older model. You can find older iPhones that still function with the latest software and pay way less than the new phones.

  3. Wait for a promotion. When the latest iPhone comes out carriers typically offer deals for customers. It's a great time to take advantage of their options to get the newest iPhone.

  4. Buy a pre-owned iPhone. Used or refurbished phones are a great option when purchased from a trustworthy seller like Device Pitstop.  They’re actually reliable — affordable — and come with a warranty.

  5. Sell or trade in your old phone. If you don’t need your phone, sell it or trade it in. You can end up with extra cash or credit that you can apply toward a new iPhone. You can sell your phone yourself or avoid the hassle and sell it to Device Pitstop. We pay cash on the spot.


How can I sell my computer fast?

You have a few different options for selling or trading in your old laptop. You can list and sell it yourself on sites like eBay or Marketplace, but be prepared to answer questions and haggle with potential buyers. Or you can avoid the hassle and sell it to Device Pitstop. Our process only takes a few minutes and if you choose to accept our offer, you can walk out with cash in hand.


Is it cheaper to fix a phone or replace it?

In general, our opinion is that restoring your current device is more efficient and money-saving. Most common fixes are way cheaper than replacing the device or purchasing a new one. You should always check the price for the iPhone or Android  then make the best decision for you.

I've Got A Guy for That

Device Pitstop located in Grandville, Michigan is here help and to answer your questions. We are your guy for phone, laptop, computer, iPad, and game system sale and service! We also sell and buy gently used devices. Stop in or call us today.

bottom of page